Text that reads "Frequently Asked Questions" in purple letters on a black background.

We love questions, please feel free to reach out with any of your own

  • In order to offer a money back guarantee, we handle all payroll. Our professionals are paid at milestones during the project, once they have performed their role, a payment is immediately sent to them.

  • Unless you are using a work for hire contract, the US patent laws grant Photographers and Videographers ownership rights. This is why we will ALWAYS require a work for hire contract and grant you full rights to your content. This prevents it from being misused through reuse.

  • You will always be talking to and working with a real person. The only use of AI will be a few tools on the administrative side to help streamline our operations.

  • Once you have locked in production dates, our professionals will turn down other work for those days. That means if you cancel or reschedule, they potentially lose work and income they would otherwise have. We charge a 50% cancellation fee so our professionals can be compensated for that opportunity cost.

  • Yes! if you need our professionals to travel, we will charge you the Mileage/Flight/Hotel/Per Diem cost. We also charge 4 hours for travel on each end of the project. (8 Hours total)